FAQs

Simply browse our store, add your favorite items to the cart, and proceed to checkout. You’ll be guided through entering your shipping details and choosing a payment method to complete your purchase.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All payments are processed securely through encrypted channels.

Absolutely. We do not store your credit card details on our servers. All transactions are processed through payment gateways, ensuring the highest level of security for your data.

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First, please check your spam or junk folder. If it’s not there, the email may have been mistyped. Contact us at support@belleamours.com with your full name and order details, and we’ll resend the confirmation immediately.

We offer several shipping options at checkout, including standard, expedited, and express shipping. Costs are calculated based on your location, the weight of your order, and the delivery speed you select.

Yes, we ship to many countries worldwide! International shipping rates and delivery times vary. You will see the available options and costs at checkout based on your delivery address.

Yes! Once your order has been shipped, you will receive an email with a tracking number and a link to track your package’s journey to your doorstep.

We offer a 30-day hassle-free return policy from the date you receive your item. Items must be unworn, unwashed, and in their original packaging with all tags attached. For hygiene reasons, certain items like underwear and swimwear are final sale, unless wrong shipments.

Please visit our [Returns Portal](link to your returns page) or contact our customer service team at returns@belleamours.com with your order number. We will guide you through the simple process and provide a return shipping label if applicable.

We provide detailed size charts for all our clothing on each product page. Please refer to these charts and measure yourself for the best fit. If you’re between sizes, we recommend sizing up.

We’d love to hear from you! You can reach our friendly support team by:

• Email: supports@belleamurs.com (We respond within 24 hours on business days)

• Contact Form: [Link to your contact form]

• Live Chat: Available during business hours (look for the chat icon in the corner of our website, bellow left!)